How to Order: When choosing the rentals you are interested in, add to wishlist cart and checkout like normal. Instead of being charged you will be submitting your request directly to us to review and confirm your booking. We will follow up and send you an invoice link and rental agreement within 24 hours to book and schedule your delivery.

Booking: We suggest you book as far in advance as possible for all rental bookings. If you have a last minute inquiry please submit your wishlist AND send us an email directly with your request to see if we can fulfill. To secure your rentals we require a 50% non-refundable retainer due at booking, the remainder is due 1 week before your event. Any rush orders under 7 days, payment is due in full to book.

Changes: If you need to make changes to your booking you have until 3 days prior to your event, 7 days for larger/design bookings. Any changes after require an additional fee.

Cancellations: All cancellations forfeit the 50% non-refundable retainer. Amount can be used as credit for a future booking.

Fees: We charge a flat fee, per day, for each rental product. Minimum rental fee of $100, $300 for delivery. All rentals also include a mandatory 10% damage fee which covers cleaning, wear, tear and any small damage. This fee does not cover broken or missing items.

Will-call: We offer convenient free pick up and return from our Hercules, CA showroom location. If picking up larger items/larger quantities please come prepared with a large enough vehicle to pick up and return. We can provide bubble wrap, moving blankets, etc for safe transport. Most of our lounge furniture items require delivery.

Delivery: We deliver all over the SF Bay Area and charge for delivery based on mileage from our warehouse, size of order and labor/timing. Rental minimum to be eligible for delivery is $300 not including delivery fee which starts at $150. For a one day booking we will coordinate pickup either same day or for the following. Late pick up fee will be charged for pick ups requested after 10pm. Late pick up fee starts at $75. Please specify if your booking will need to be delivered upstairs, depending on order size an additional fee may be included.

Travel: Interested in renting for an event out of town? We can travel to anywhere in Northern California. Rental minimum for travel is $2500, not including travel fee. Please send us an email directly to inquire!